Our Story, Our Journey...

In the vibrant suburb of Dee Why in Sydney's Northern Beaches, Australia, two souls from different corners of the world found each other and embarked on a remarkable journey. Marcio, a charismatic Brazilian man met Cianne, a warm-hearted South African woman Little did they know, their union would lead to the creation of a unique and thriving cleaning company.

Marcio had a natural talent for cleaning since he was a child. Growing up in Brazil, he learned the importance of maintaining a tidy and welcoming home from his grandmother. With a strong work ethic and attention to detail, he moved to Australia with dreams of creating a life of his own.

Cianne, on the other hand, brought her warm spirit and resourcefulness from South Africa. Her background in project management and her love for creating harmonious spaces made her the perfect complement to Marcio’s cleaning skills. 

One evening 12 years ago, over a cup of coffee and a notebook full of ideas, they hatched a plan to start their own home cleaning company. They named it "Sparkclean" to reflect their commitment to making a home sparkle with cleanliness and a good vibe of fresh energy and love.

Sparkclean quickly distinguished itself in the competitive market by offering more than just cleaning services. Marcio and Cianne believed in creating spaces that nurtured both physical and mental well-being. They introduced practices like aromatherapy during cleaning using essential oils and natural scents to promote relaxation and tranquillity. Cianne's eye for detail transformed dusty spaces into organized oasis, leaving clients with not just cleaner homes, but also a renewed sense of peace and calm.

As their reputation grew, so did their team. They hired individuals who shared their passion for cleaning, customer service, and a commitment to preserving the environment. Together, they provided holistic cleaning experiences that left a lasting impact on every home they touched.

As the years go by, Sparkclean’s homes flourished, and they continue to be a symbol of unity, diversity, and excellence in home cleaning. Marcio and Cianne’s story, a testament to the power of love, collaboration, and following one's passion, inspired others to pursue their dreams with unwavering determination.

And as they continue to build a thriving company and a fulfilling life together in Australia, they know that their journey is more than just about cleaning homes – it is about creating spaces where happiness and harmony could flourish.

SPRING SALE

Contact us if you still have questions that cannot be answered below

Ask Us

How does your pricing work?

Our hourly rate is charged per cleaner, per hour.
This price is generally quoted to include GST.
We normally work in a team of 2 or more.
And each man hour is charged for the time we spend cleaning.


As an example, if you book a 3 hour clean and there are 2 cleaners who come to your home, each cleaner will work for 1 hour and 30 minutes each, a total of 3 hours.

How many cleaners attend the job?

We normally work in a team of 2 cleaners for regular cleaning.

When we have a request for a spring clean, or end of lease clean you can normally expect 3 or more cleaners who attend.

Will the same cleaners come each time?

We always try to send the same team each visit. This ensures consistency and peace of mind.
However there may be unforeseen circumstances that prevent this from happening, such as illness, planned holidays or emergencies.

Please rest assured we have highly trained staff, coupled with good customer notes on each specific job, so if there is a last minute change we do minimise any difference by ensuring our procedures are correctly followed.

Do I need to be home when you attend?

No, you do not need to be at home.

But please make sure that you discuss a safe way for us to enter your home.

We do have a key numbering system to ensure we keep your home key safe and secure should you decide to leave us with a key to enter your home.

Are you insured?

Yes, we are fully insured by public liability and workers cover.

Do I need to provide any products and equipment?

No, you dont need to provide any of this.

Our cleaners will bring with them all the products and equipment to perform the job.

Our rags and mop heads are never re-used from job to job. Thats a BIG no, no for us.
We bag up our dirty rags and mops and they are all hot washed and hot dried daily. Ensuring we only bring into your home clean material to use.

If you have a specific product request or delicate material in your home such as marble, you should ensure this is disclosed during your booking process so that our teams are aware of this and can care for your home in the best possible way.

What products do you use?

We have a range of quality products and most of these are 99% environmentally and allergy friendly.

We do use bleach and oven cleaner, on occasion and only where necessary, and utmost care is always given when using this chemical.

We also use essential oils in some of our products and air freshner to compliment our harmonious finish.

Do you perform background checks on your staff?

All of our team members have gone through our employment checks, references and have national police checks. We go above and beyond to ensure the staff that enter your home are trustworthy and ethical on top of being a talented cleaner.

What if i need to cancel my clean?

Please contact the office as soon as possible and provide us with as much notice as possible!

You can reach us on: 0405 849 983
or info@sparkclean.com.au

Cancellations with less than 12hrs notice will incur a 100% Service Charge.
Cancellations with less than 24hrs notice will incur a 50% Service Charge.
Cancellations with more than 24hrs notice will not incur a charge! 
If you are not home, or we cannot enter your home (No-Show) you will incur the full charge of the cleaning.

Do you have a cancellation charge?

Yes there is a last minute cancellation charge - only applicable if you cancel with less than 24hrs notice.

Cancellations with less than 12hrs notice will incur a 100% Service Charge.

Cancellations with less than 24hrs notice will incur a 50% Service Charge.

Cancellations with more than 24hrs notice will not incur a charge! 

If you are not home, or we cannot enter your home (No-Show) you will incur the full charge of the cleaning.

How can I speak with someone in your office?

Please feel free to ring us with any of your other questions on: 0405 849 983
Or you can email us at info@sparkclean.com.au

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